Privacy Policy

Information We Collect

• Contact details you provide when you call, email, request service, or book online — such as your name, phone number, email address, and service address.
• Service information related to the work you request (equipment type, issue description, appointment notes).
• Usage data automatically collected through cookies and analytics tools (such as Google Tag Manager and Google Analytics) — including IP address, browser type, pages viewed, and referring site.

How We Use Your Information

• Schedule appointments, dispatch technicians, and provide the services you request.
• Send service confirmations, follow-ups, invoices, and customer support messages.
• Improve our website, marketing, and customer experience.
• Comply with legal obligations and enforce our terms.

How We Share Information

We do not sell your personal information. We share information only with trusted service providers that help us operate our business — for example, our online booking provider (Housecall Pro), analytics providers (Google), and payment processors. These providers are bound to use your information only to perform services for us. We may also disclose information when required by law.

Cookies & Tracking

We use cookies and similar technologies to remember your preferences and to understand how visitors use our site. You can disable cookies in your browser settings, but some parts of the site may not function as intended.

SMS & Call Communications

If you provide your phone number, you consent to receive calls and text messages from us regarding your service. Message and data rates may apply. Reply STOP to opt out of text messages at any time.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

Your Choices

You may request to access, update, or delete the personal information we hold about you by contacting us using the details below. You can also opt out of marketing emails at any time using the unsubscribe link.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent changes.

Contact Us

Questions about this Privacy Policy? Reach out to us at:

• Service Champions Plumbing, Heating & Air
• 821 McBride Ave, Woodland Park, NJ 07424
• Phone: (201) 466-4131
• Email: servicechampionsnj@gmail.com